Frequently Asked Questions

Where are you located?

Dr. Lynd is located at 10 Office Park Way, Suite 100, Pittsford, NY 14534. Upon arrival please flip the light switch labeled “Dr. Lynd” to alert her that you have arrived.

What are your hours?

Dr. Lynd runs a small private practice and hours vary. She does not provide evening or weekend appointments.

Do you see patients virtually?

Dr. Lynd offers both in-person and virtual appointments. She prefers conducting initial evaluations in-person, but can arrange for fully virtual care on a case-by-case basis. Virtual appointment details will be emailed to patients prior to their appointment time. Patients must be located in New York State during their appointment.

What ages do you treat?

Dr. Lynd treats patients ranging from 5 years old to 64 years old, however, she does not have openings for young children at this time and has very limited openings for young adult and adult patients.

How do I know if I’m a good fit for your practice?

Please call Dr. Lynd’s office at 585-902-2484 if you are interested in learning more about Dr. Lynd’s practice. Dr. Lynd sees patients who reside in New York State. Due to the size, hours, and resources of Dr. Lynd’s practice, patients with significant medical conditions or severe and persistent mental illness may be better supported at a hospital-based or university clinic. If Dr. Lynd’s practice isn’t a good fit for you, she can provide information about clinics that might better serve your needs.

What health insurance plans do you accept?

Dr. Lynd accepts Excellus BlueCross BlueShield (excluding Medicaid/Medicare products such as the Essential Plan, Child Health Plus, and Blue Choice Option). Patients with other insurance plans are responsible for paying the full out-of-pocket cost; rates range from $200-600 per appointment. For patients who are out-of-network, Dr. Lynd can provide a claims statement for you to submit to your insurance carrier for partial reimbursement of services. Due to insurance regulations that hinder reimbursement, she cannot accept patients with Medicare or Medicaid coverage.

What type of payment do you accept?

Dr. Lynd accepts credit/debit card payments and personal checks. Payment is due at the time of service.

Do you offer family therapy or couples therapy?

Although Dr. Lynd does not offer comprehensive family or couples therapy, she believes involving family members in treatment is essential and will ask family members to join sessions when appropriate. Parents/guardians are required to be present for their child or teenagers’ appointments.

Do you offer disability, forensic, or custody evaluations?

Dr. Lynd does not offer disability, forensic, or custody evaluations.

Do you provide assessments for service animals or emotional support animals?

Dr. Lynd does not provide assessments for service animals or emotional support animals.